Duel Tip Sketch Markers Single Marker
DUAL TIPS, Aen Art dual markers are featuring both fine and chisel tips in an array of Manga colors. Brush and fine twin tips let you could easily do drawing, shading, sketches, outlining, note taking, blending, card making, common writing in one pen.
RETURN & REFUND POLICY
- Eligibility: Only products purchased directly from Artello Online Store are eligible for return. Items must be unused, undamaged, and in original packaging. Certain items, such as opened paints or customized products, may not be eligible for return.
- Return Process: Initiate a return by contacting Artello's customer support within 30 days of purchase. Provide order details, item(s) being returned, and reason for return. Customer support will guide you through the process and provide a return shipping address.
- Return Shipping: Customers are responsible for return shipping costs unless Artello made a mistake or sent a defective item. It is recommended to use a trackable shipping service or purchase shipping insurance.
- Refund or Exchange: Upon receiving the returned item, Artello will inspect it for eligibility. If approved, refunds will be processed to the original payment method or exchanges for eligible items can be arranged.
- Non-Returnable Items: Opened paints, brushes, personalized items, and products not purchased directly from the Artello Online Store are not eligible for return.
- Damaged or Defective Items: Contact customer support immediately with details and photographic evidence of any damaged or defective items. Artello will work towards a resolution, which may involve providing a replacement or initiating a return and refund.
- Customer Support: For any questions or concerns regarding the return policy, contact Artello's customer support team.
SHIPPING INFO
Our shipping cost and info provide transparent and competitive pricing for your shipping needs. We calculate shipping costs based on factors such as package weight, dimensions, destination, and selected shipping method. Our goal is to offer affordable and reliable shipping options tailored to your specific requirements.
In our shipping information, you'll find details on various shipping methods available, including standard, expedited, and international options. We strive to provide accurate estimated delivery times for each method, taking into account any potential customs procedures or transit delays.
To ensure a smooth shipping experience, we provide clear instructions on packaging guidelines to help you prepare your items for shipment securely. Additionally, we offer convenient tracking numbers, allowing you to monitor the progress of your package from pick-up to delivery.
If you have any questions or need assistance with shipping-related inquiries, our dedicated customer support team is here to help. We prioritize providing exceptional service and ensuring your satisfaction throughout the shipping process.